As the nodal agency for development of Tourism in the State, the Department plays a crucial role in catalysing private investment, strengthening promotional and marketing efforts and providing trained manpower resources in the sector. In this context, the Secretariat Department handles the following important functions:
i. All policy matters including:
(a) Development Policies
(c) Manpower Development
(d) Growth Strategies
iv. Infrastructure & Product Development:
(a) Central / State Assistance
(b) Distribution of Tourism Products
v. Research, Analysis, Monitoring and Evaluation
vi. Legislation and Assembly Work
viii.Overall Review of the Functioning of the Field Offices
ix. VIP References
x. Budget Co-ordination and Monitoring
xi. Welfare, Grievances and Protocol
The Department of Tourism is responsible for the following functions:
i. Providing assistance to formulate policies through updates received from the Field Offices.
ii. Assisting the planning and Monitoring of the Projects.
iii. Co-ordinate and Supervise the activities of the Field Offices.
iv. Inspection & Quality Control:
a. Guide Service
b. Complaints and Redressal Cell
v. Infrastructure Development
a. Release of Incentives
b. Tourist Facilitation and Information
c. Field publicity, Promotion and Marketing
d. Hospitality Programmes
e. Conventions and Conferences
vi. Human Resource Development
b. Setting Standards and Guidelines
vii. Publicity and Marketing:
b. Media Plan
viii. Assisting Assembly Secretariat on Departmental matters.
ix. Establishment Matters of the Department of Tourism excluding that of the Officers and those requiring the approval of Secretary/Minister.